Redesigned Mintra's talent management platform for 2.2M+ seafarers and energy workers — cutting support calls by 41% and reducing development time by 18%.

Our team undertook the redesign of a talent management system for Mintra, a provider of digital solutions for seafarers and energy workers in safety-critical industries.
The goal was to enhance the recruitment, performance management, learning and development, and compensation management processes within the system.
To gain a comprehensive understanding of user needs, we conducted in-depth research and analysis. This included data analysis, user-centered calls, and user testing. Insights from these activities helped identify pain points and areas for improvement within the talent management system.

The implementation phase involved translating the redesigned interface and workflows into a fully functional talent management system. Careful attention was given to optimizing the user interface components and reorganizing the application interface to decrease development time.
The results of the project were as follows:





The redesigned talent management system now offers a seamless user experience, allowing users to access their training and records in a single location.
The login process is streamlined, and users can easily select and participate in industry-standard or soft skill training courses.
Additionally, the system helps organizations organize personnel globally, ensuring the right mix of skills and competencies for each vessel.
The project to redesign the talent management system for Mintra successfully addressed the challenges faced by seafarers and energy workers in safety-critical industries.
The user-centric design approach, informed by data analysis and user testing, resulted in a streamlined system that improved usability and efficiency.
The implementation phase yielded tangible results, including decreased development time and reduced support calls. B
y providing a centralized platform for training access and personnel organization, the redesigned talent management system empowered users and enhanced overall operational effectiveness for businesses.
The collaboration between design and development teams ensured a seamless user experience, contributing to Mintra's mission of supporting seafarers and energy workers in safety-critical industries.
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"Working with Gytis on defense-sector projects at BPTI was a strong experience. He brought a level of design thinking and professionalism that isn't easy to find in a domain as specific and demanding as ours. He picked up the context quickly, asked the right questions, and delivered work that was both thoughtful and practical. I'd recommend him without hesitation."
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